The Global Education Specialists

Meet our people

  • Momo

    Momo

    Agent Support Manager
    Cambridge - Head Office


    What was your journey to your current role?

    I started as a summer temp in June 2013 as a conversion team member for CATS College. My role involved calling students from all over the world and encouraging them to complete their application and arrive safely in the UK. I had endless lists of agents and students to call and it was quite daunting; but the training we received made it easier for us to breeze through our tasks. Through the calls, we started strong relationships with our global network of agents and also our own sales representatives scattered across the globe.  It was a fun 3 months which eventually got extended twice and eventually indefinitely.

    What does your job entail?

    My current role has a clear divide into two responsibilities: Agent Management and Conversion. It is an unconventional mix but it makes it even more exciting. CEG leveraged on my previous experience in conversion to make it bigger and better with the addition of 4 more members. I also now oversee the Agent Management aspect for the Group where we assist our agencies in formalising their partnership with CEG. My typical day at work involves managing the Conversion Team, troubleshooting any cases that needs attention and also guiding the administrator in the Agent Management side. It sounds manic but time flies when you’re having fun!

    What’s the biggest challenge you’ve overcome?

    The biggest challenge I’ve overcome is when I had to recruit and set up both teams whilst also rolling out our annual statement singlehandedly. Nothing at CEG moves at a glacial pace and this is something that I have been accustomed to. The advantage I had was the support from my colleagues and managers who pointed me in the right direction to any information I needed. At CEG, our different teams and departments across boundaries: I received help from IT to develop our conversion tracker and we offered help to the Admissions team during their busy periods. We all work together and that made it easier to overcome challenges.

    What motivates you to come to work each day?

    We have a very comfortable and pleasant environment with a panoramic view of Cambridge and only two minutes’ walk from the train station. We have a close knit family of colleagues and we work hard and play hard. My daily dose of team work and banter is what motivates me to get to work every day.

  • Gill

    Gill

    IT Project Manager
    Cambridge - Head Office


    What was your journey to your current role?

    I have worked in education for a number of years, and before coming to CEG I was a School Business Manager. Shortly after starting work with CATS in 2007, the company introduced Unit-e as the Student Managment System and I moved over to IT to help with the roll out across the business. In January 2009, I transferred to ONCAMPUS where I worked as their Information Systems Manager until April this year, when I moved back to IT as an IT Project Manager.

    What does your job entail?

    To ensure that all IT projects are implemented effectively to a timely delivery at the correct quality and cost. I also contribute to the identifying, planning and controlling of the IT Group's project work stream.

    What’s the biggest challenge you’ve overcome?

    My biggest challenge is my current job, although I have worked closely with the IT Department in my previous roles, this is my first role as IT Project Manager. Not only am I having to learn the skills to become a successful Project Manager, but I am also learning the technicalities of IT too.

    What motivates you to come to work each day?

    Each day for me offers different challenges and I love a challenge! I receive a lot of issues that need resolving and I get enormous satisfaction out of finding solutions. I also enjoy the fact that my role is so varied, and no two days are the same.

    Describe a typical day at work.

    Most days I get in early to check my emails so that I am ready for the project meetings that I have that day. Each morning I attend the IT Applications Development meeting, this allows everyone to share completed development, and any outstanding work. Following this, I review Project Plans 

  • Pete

    Pete

    Financial Controller
    Cambridge - Head Office


    What was your journey to your current role?

    I studied Accounting and Finance at Nottinham University, before continuing onto complete my professional CIMA exams while working. I previously worked for Vision Express as a Regional Finance Manager, however I wanted to relocate back to where I grew up and also wanted to work for an international company. Cambridge Education Group fitted my specifications and in 2010 I took the opportunity to work in a small (but fast growing) company as Financial Controller.

    What does your job entail?

    Anything and everything! I help to drive the financial performance of the business units through analysis and advice. I don't focus purely on numbers, but also deal with leases, contracts, staffing and much more.

    What’s the biggest challenge you’ve overcome?

    Learning the intricacies and differences of all people and the cultures around the globe. The differences still surprise me, but it's a good experience and it's nice to appreciate other cultures as well as our own.

    What motivates you to come to work each day?

    My family and the different challenges that are presented to me every day.

    Describe a typical day at work.

    No two days are the same, I pro-actively lead financial performance improvement and help resolve issues as and when they arise. I also look after my small team helping them to evolve within and learn about the organisation.

  • Louise

    Louise

    HR Advisor
    Cambridge - Head Office


    What was your journey to your current role?

    I started my career at CEG in 2011 as a Global Sales Support Coordinator in the Sales and Marketing team. This gave me fantastic grounding for working in HR as it enabled me to build my commercial awareness and understand the business as a whole and the way in which it operates. I graduated with a Law degree from the University of Leeds and have also completed the PGDip Human Resource Management CIPD Level 7. I moved to the HR team in 2013 and my first role was as HR Officer for CATS College Cambridge and CSVPA. I developed  a great deal as an HR Professional in this role and recently have taken on a new role as HR Advisor for ONCAMPUS Europe.

    What does your job entail?

    It is important that I build relationships so I fully understand all aspects of ONCAMPUS Europe and how it develops. I work closely with the management of ONCAMPUS in order to create successful workforce plans to support the business and its objectives as well as aiming to support the employee experience to maintain engagement in the workplace. My role is to work effectively with managers in order to advise, support and provide the tools they need to carry our their roles effectively.

    What motivates you to come to work each day?

    There is a great variety and breadth that I am able to get involved in. I am always faced with new and interesting challenges and therefore I feel I am learning and increasing my expertise continuously. I look forward to finding and providing solutions to the multitude of queries and requests that land on my desk each day.

    Describe a typical day at work.

    As an HR Generalist, no day is the same. One day I may be running a recruitment campaign, the next I may be dealing with a complex employee relations case or analysing the latest employment engagement survey.

 
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