Refund policy

ONCAMPUS Refund Policy (December 1st 2018 onwards)

This policy covers ONCAMPUS tuition fees only.  ONCAMPUS accommodation booking are subject to separate terms and conditions. x – non-refundable   ✔ – refundable

Reason Registration fee  Deposit  First Term/Semester’s Fees (#1)  
Where a student receives a Visa refusal      
Standard visa refusal (any visa refusal not including the items below) x
Due to Immigration Authorities error (#2) x
Due to CEG processing error
Due to fraud (or deemed fraudulent by UKVI) or ignoring CEG visa advice/UKVI requests x x x
Where a student withdraws from their course before arrival      
Withdrawal in writing within 14 days after payment (cooling-off period)
Due to exceptional circumstances (#3) x Subject to your own insurance claim Subject to your own insurance claim
With no exceptional circumstances but more than 14 days prior to start of term x x
With no exceptional circumstances less than 14 days prior to start of term x x x
Where a student is refused a CAS/CoE/I20 by CEG      
Where a student can’t achieve the entry requirements on the conditional offer x
Due to an attempt to misrepresent personal circumstances x x
Due to suitability/credibility concerns following interview e.g. level of English or course aims x
Where a course is cancelled by CEG      
An alternative study plan is accepted then subsequently cancelled by the student  x x
An alternative study plan is offered which is rejected by the student
Where it is not possible to offer an alternative study plan suitable for student 
Withdrawals Post Arrivals (#4)      
Due to exceptional circumstances (#3) x Subject to your own insurance claim Subject to your own insurance claim
With no exceptional circumstances  x x x
Where a student is expelled x x