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Agents Agreement

This Agent Remuneration appendix for the academic year 2025-26 should be read in conjunction with your International Agent Agreement with the Cambridge Education Group (CEG); the relevant Remuneration Scheme appendix for the year, and the Agent Compliance appendix on the Agent Management Policy webpage.

Commission statement distribution periods (Subject to change)

OnCampus (all centres)

IntakeTuition fee receipt cut-offStatement distribution period
September, 202513th October 202527th October – 19th December 2025
January, 202630th January 202616th February – 17th April 2026
April, 20268th May 202625th May – 3rd July 2026
June, 202619th June 20266th July – 14th August 2026

Campus Services (all centres)

IntakeTuition fee receipt cut-offStatement distribution period
September, 202510th October 202527th October – 21st November 2025
January, 202630th January 202616th February – 13th March 2026
April, 202624th April 202611th May – 5th June 2026
June, 202626th June 202613th July – 7th August 2026

Bonus statements will be distributed in the four weeks following the end of each commission statement distribution period.

Progression commission statements will be distributed upon confirmation of student enrolment and receipt of commission from partner universities.

How is my commission calculated?
  • Commission is calculated on a termly basis as a percentage of net tuition fees invoiced and paid in full, less any prior period overpayments (due to withdrawals etc.). Other amounts invoiced for accommodation, airport transfers, etc are not commissionable.
  • No commission will be paid before the student has arrived at the centre and enrolled on their course.
  • If tuition fees are received after the cut-off date for calculation of commission (generally a week before the beginning of the statement distribution period) then the commission due would be included in the following term’s statement.
  • If a student pays the full year’s fees in advance, commission due will also be paid in advance.
  • EUR tuition fees will be converted to GBP for the purposes of remuneration payments.

Every statement has a tuition fee receipt cut-off date (refer to the statement distribution timetable above). If the student paid after this date, commission will be included in the next statement.

If the student enrolled for a cross-year intake (ie January/April/June intake), the statement will only show commission for the current academic year (September – August).

If a student arrives after the receipt cut-off date, they will be included in the next statement.

Please note that progression commission statements will be distributed upon confirmation of student enrolment and receipt of commission from partner universities. Generally, statement distribution commences in February each year.

  • CEG has introduced the CEG Commission Portal, developed to streamline the processing of agent remuneration statements and improve cybersecurity by minimising the exchange of sensitive data via email. You will be able to view, query and approve your statements via the portal, prompted by automated email notifications at key stages in the process. A comprehensive User Guide is attached to the initial email notification, including details of the registration process.
  • If you experience any difficulty with registration or accessing your statements, please request assistance from Agent Support via email:[email protected]

Once you have viewed your statement and checked that the remuneration amount and bank details are correct, you should approve it in the portal.

It is important that any queries regarding the detail of your statement are raised with Finance via the portal, including as much information as possible (eg student number, full name, date of birth, centre, course, etc)

If you wish to change your bank account details, please send the Bank Account Authorisation Form to [email protected].

The cut-off for payment of approved statements is 5.00pm Hong Kong Time every Wednesday, for value the following Tuesday (subject to public holidays and banking procedures). Please note that the bank transfer can then take up to 10 days to reach your account.

No, this is unnecessary.

Please use the “Add Comment” option in the portal for the latest statement.

Your commission rate will be reviewed and agreed annually with your CEG representative.

Remuneration for all branches in a group will be paid to the head office (ie the contracting entity). If a branch office is to receive its own remuneration, this will require head office approval and a separate contract with CEG.

Our statements are cumulative, and if we have started statement distribution for the next period, any unapproved statements will be cancelled and rolled over. Please wait until the latest statement is uploaded to the commission portal. You may refer to the statement distribution timetable in the agent agreement website.

  • Your finance contact will receive the commission portal registration email once your first statement is uploaded. Please register your account as soon as this receive.
  • The commission portal user guide for your reference is here.
  • If you experience difficulty accessing the commission portal, please contact [email protected].

If you wish to change your finance email address, please contact [email protected].

Your contract is with CEG UFP Hong Kong, therefore no VAT is applicable.